What our clients say
Ruth and Steve
“Being 'first-time' renovators we had been dreading the whole experience. It certainly wasn't the horror experience we had anticipated. thanks to our excellent & prudent choice of builder! From the first time we met Brian, his professionalism, friendliness and sense of humour was evident and that remained the case throughout the project. We love being in our new home - thank you for making it possible.”
Bob and Marjan
“Renovation is never easy but Brian's approach to his work and his relationship with tradesmen and sub-contractors made it look easy. The work was carried out professionally and on time despite the fact that we added substantial work to the original contract.”
“The relationship with owner/contractor could not have been better, which was largely due to Brian's systematic approach, attention to detail and positive and prompt responses to questions, alterations and suggestions. Any shortcomings (minor) were dealt with immediately. Progress claims and variations to contract were accurate and not once lead to any questions or misunderstandings.”
Jeff and Kylie
“We have had a great experience building our home. Brian has a calmness and methodical approach to all the crazy ideas we threw at him and nothing was ever a bother. Having worked in the building industry for many years, it is apparent to me that this is a rare quality! And Julie’s attention to detail on all things financial was excellent! We are extremely happy with the end result.”
Ralph and Shelagh
“We appreciated the amazing work ethic of Brian, Julie and their team, and their flexibility in dealing with the problems which inevitably arise when dealing with an old house. The quality of the workmanship was superb. Our home is now a joy to live in!”
Stewart and Tracey
“Brian was prompt in his quote delivery and made everything clear and easy to understand. During construction Brian and his team were always onsite. We found all his trades to be friendly and easy to communicate with. Construction was quick with no delays and was finished on time. The level of quality was excellent and we are extremely happy with the end product.”
John and Lauren
“Brian always took it upon himself to resolve issues as they arose with his ‘can do attitude.’ He was always patient and nothing was ever an issue.”
“It is evident from the final product that Brian has high standards, and hand picks his trades to achieve this outcome.”
Paul and Kylee
“We wanted quality finishes and to respect the period features of our home. We also wanted to sign off on a final price and have no surprises when it came to costs. And we wanted clear communication on progress & regular updates. Work with Brian and his team achieved all of these objectives.”
“Julie in the office worked very well with us administratively and was incredibly organised. And particular sub-contractors were a stand-out, such as the painter and the tiler whose work and finishes were meticulous.”
“It felt like a partnership and the result is a ‘forever’ home that we love and are incredibly proud of. We, without reservation, highly recommend Brian Bagnall Building.”
Fran and Michael
“Thanks you for the amazing work you did in creating our new home. It is everything we had hoped for ... and more! The workmanship and end product is fantastic. The house is definitely making a statement in our little street and not a day goes by without someone making a positive comment.”
“Being our first house build, we really had no idea what we were embarking on, but your professional advice and support really helped. It has been interesting watching it develop but your open communication with us was great.”
Tony and Ruth
“After using Brian at our previous house we knew the quality of Brian’s work would be hard to beat. We had a wonderful experience and a fantastic result which has delivered an amazing home.”
Jeff Bottril - Architect and Project Manager
“Brian is the best builder I have worked with in more than 25 years working in the industry! I would certainly recommend him to my clients.”
Bradley
“We are thrilled with the end result and would recommend you to anyone. Thank you very much for making our dream a reality and being such a gentleman to deal with.”
“Your quote was easy to understand, comprehensive enough to cover everything we needed to know, and there were no surprises at the end of the job.”
“All of the trades took pride in their work and were exceptional quality. This is a testament to you Brian to have good people working with you.”
“Like most home-owners I wanted the job done as quickly as possible, for as cheap as possible, without compromising on quality. Unbelievably, you delivered our home (520 m2 plus) ahead of schedule and on budget with a level of finish that industry insiders compliment you on.”